Privacy Policy

Privacy Policy

Last updated: 09 September 2026

Data Controller: Mrs Julie Walker

1. Introduction

This Privacy Policy explains how I collect, use, store and protect personal information when you visit my website or use my maths tuition services. I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website or contacting me, you agree to the terms of this Privacy Policy.

2. The Data I Collect

I may collect the following information:

Information provided directly by you

• Parent and student names
• Email addresses and phone numbers
• Details about learning needs, school year group and academic goals
• Messages sent through my website or by email
• Booking information for lessons
• Payment information (invoices, bank transfer records)

Information collected automatically

• IP address
• Browser type and device information
• Pages visited on my website
• Cookies (see section 10)

Tutoring session information

• Lesson notes
• Safeguarding-related information where necessary

3. Lawful Basis for Processing

I process personal data under the following lawful bases:

• Contract: To provide tutoring services, communicate about lessons, and send invoices.
• Legitimate Interests: To improve my services, maintain accurate records, and ensure safeguarding.
• Consent: For optional activities such as marketing emails or lesson recordings (if used).
• Legal Obligation: For tax and accounting purposes.

4. How I Use Your Data

I use personal information to:

• Arrange and deliver maths tuition
• Assess learning needs and track progress
• Communicate with parents and students
• Send invoices and manage payments
• Maintain safeguarding records
• Improve my website and services

I do not sell or share your data for marketing purposes.

5. Third-Party Services

I may share limited data with trusted third-party providers that support my business:

• Video-calling platforms (Teams)
• Email service provider
• Website hosting provider
• Payment processor or banking provider
• Analytics tools (e.g., Google Analytics, if used)

These providers are required to keep your data secure and comply with UK GDPR.

6. How Long I Keep Your Data

I keep personal data only for as long as necessary:

• Lesson notes and progress records: up to 3 years
• Contact details: while you are an active client + 1 year
• Payment records: 6 years (legal requirement)
• Safeguarding information: as required by law

After these periods, data is securely deleted.

7. How I Protect Your Data

I take appropriate technical and organisational measures to keep your data safe, including:

• Password-protected devices
• Encrypted storage
• Secure tutoring platforms
• Restricted access to student information
• Regular updates to security software

8. Children’s Data

As I tutor children, I take extra care with all under-18s’ personal information.

• I only collect information necessary for tuition.
• I require parental or guardian consent for all students under 18.
• Safeguarding concerns are handled in line with statutory guidance.

9. Your Rights Under UK GDPR

You have the right to:

• Access the personal data I hold about you
• Request corrections to inaccurate data
• Request deletion of your data
• Restrict how your data is used
• Object to certain types of processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact me using the email below.

10. Cookies

My website may use cookies to:

• Improve website performance
• Analyse visitor behaviour
• Remember preferences

You can disable cookies in your browser settings at any time.

11. International Data Transfers

Some third-party services may store data outside the UK. Where this happens, they must comply with UK GDPR and use approved safeguards such as Standard Contractual Clauses.

12. Complaints

If you have concerns about how your data is handled, please contact me first. You also have the right to complain to the Information Commissioner’s Office (ICO):

Website:

www.ico.org.uk

Telephone: 0303 123 1113

13. Changes to This Privacy Policy

I may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.